Although our name is Narra, we do not use Philippine Narra wood to make our watches, nor do we condone the use of Philippine Narra wood. Narra trees in the Philippines have gone from being abundant in the past, to now being classified as endangered. As the national tree of the Philippines and a national symbol, we strongly support efforts for its conservation.

Our watches are made of different kinds of wood (sandalwood, walnut, olive, leadwood, etc) which have different physical characteristics and are the reason for the different shades and looks of our different models.

Our watches are splash proof, meaning that they can get wet from time to time without damage. This may include contact while washing your hands, sweat, and rain.

But in order to prolong the useful life of your watch, please take care NOT to expose it to water as much as possible. Exposure to water weaken the integrity of the wood over long periods of time, so we encourage that you remove your watch while doing any water based activity. It is also not recommended that you douse or submerge the watches in water. When this happens, make sure to let the wood dry to remove excess moisture.

Although not required, you may want to clean your watch every now and then if you notice it looking dull or dirty. DO NOT clean your wooden watch by soaking it in water or using alcohol.

The best way to clean your wooden watch is to combine a mixture of one part olive oil and one part lemon juice to act as a wood polish. Use a q-tip or a cottonbud to dip into the mixture and gently clean and polish the exterior of your Narra Wooden Watch.

Our watches come in standard length of around 20cm or 8in. You can measure your wrist using a tape measure to check.

A standard Filipino will have a wrist size much smaller than this, but for those with larger builds and are worried that the watches might be too small, can indicate on the notes upon checkout to include extra links.

We can also pre-adjust your watches to fit your wrist. Just indicate your wrist size in the notes before checkout.

If you receive the watch and find it too loose, and want to have it adjusted, please see our watch care page.

We quality check our watches before sending them out. If your watch is not working or moving, please make sure that the crown on the right is pushed in, and any plastic watch stopper on the crown is removed. Then, give the watch a light shake.

If your brand new watch is still not working after the crown is pushed in, you may send us a message or an email. This could be due to a dead battery, or a factory defect.

As of now, all of our watches run on quartz movements and are battery operated. We might release automatic watches some time in the future.

Our watches come in a round bamboo packaging. Unfortunately we do not provide any paper bags for watch orders.